Returns Policy

At SocialUpvote.com, we strive to ensure your satisfaction with every purchase. Please review our returns policy below to understand our processes and requirements. If you have any questions, feel free to contact us.

1. Eligibility for Returns

We accept returns for eligible products under the following conditions:

• The product must be unused, in its original condition, and in its original packaging.
• The return request must be initiated within 30 days of the delivery date.
• Proof of purchase (e.g., order confirmation email or receipt) is required.

2. Non-Returnable Items

The following items are not eligible for return:

• Digital products or services (e.g., subscriptions, downloadable content, or virtual services).
• Customized or personalized products.
• Products marked as "final sale" at the time of purchase.

3. How to Initiate a Return

To request a return, please follow these steps:

1. Contact our customer support team at support@socialupvote.com with your order number and a brief description of the reason for the return.
2. Our team will review your request and provide you with a Return Merchandise Authorization (RMA) number and shipping instructions, if applicable.
3. Securely package the item, including all original packaging and documentation, and include the RMA number on the package.
4. Ship the package to the provided return address using a trackable shipping method.

Note: Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part (e.g., wrong item shipped).

4. Processing Times

Once your return is received at our facility:

• We will inspect the item to ensure it meets our return eligibility criteria.
• Approved returns will be processed within 5-7 business days.
• Refunds will be issued to the original payment method. Please allow an additional 3-5 business days for the refund to appear in your account, depending on your payment provider.

5. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of delivery at support@socialupvote.com. We will provide a prepaid return shipping label and process a replacement or refund upon receipt and inspection of the item.

6. Contact Us

Thank you for choosing SocialUpvote.com. We value your trust and are committed to making your shopping experience as smooth as possible.